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The Future of Information in Intelligent Devices
Manufacturers need to change their concept of Customer Relationship Management (CRM) from one that effectively ends with the sale to one that promotes an ongoing involvement with the customer and builds on continued service to develop valuable, revenue-generating relationships. In addition, manufacturers will need to re-evaluate their corporate governance and decision-making control in this new environment and their supply chain strategies given the increased high-technology content in their products. ****By: Matthew Miller25 February, 2008 | 10 minutes -
ABB to supply SCADA system to SEMCO Energy
ABB will provide a SCADAvantage Supervisory Control and Data Acquisition system for the SEMCO natural gas control center in Port Huron, Michigan.23 February, 2008 | 2 minutes -
TiPS celebrates 20 Years of alarm management
TiPS is celebrating 20 years of delivering tools for maximizing the capabilities of operators and operations management.23 February, 2008 | 1 minutes -
Francis Pang promoted to Director of R&D at JAI
Pang is responsible for managing the R&D group in San Jose, and for coordinating U.S. efforts with JAI’s R&D group in Japan.22 February, 2008 | 1 minute -
Wonderware earns SCP certification
Wonderware achieved the Service Capability and Performance (SCP) certification for the 5th year in a row.21 February, 2008 | 1 minutes
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